[GW InfoMail] TECHNOLOGY UPDATE: Scheduled Network Outage

What: GW network outage

When: 12:00 a.m. - 4:00 a.m., Sunday, March 10, 2013

Who is Affected: All users of the GW network on the Foggy Bottom, Virginia and Mount Vernon campuses

Purpose: Scheduled outage to perform required upgrades to the network firewalls and VPN

Impact to users: The following technology services and some subsidiary services that rely on these services will be unavailable during the maintenance period specified above.

• 4-Ride
• ACAD (home.gwu.edu)
• Banner
• BlackBerry Enterprise Services
• CCAS firewall
• Data warehouse
• DegreeWorks
• Drupal CMS
• Enterprise Accounting System (EAS) and subsidiary services
• GWAlert
• GWdocuments and GWscan
• GWired
• GWeb Information System
• GW listserv (hermes.gwu.edu)
• GW Undergraduate Admissions Activity Center (UAC)
• GWorld
• Marvin Center scheduling
• Nolij Transfer and Web
• Remedy
• RMS Housing
• Time Reporting/Kronos (TRS)
• GW Police Department Services - UPD ARMS and Tru_Nav
• Voice system access
  

Questions: For questions or to report any problems, please contact the Division of Information Technology at 202-994-GWIT (4948) or ITsupport.gwu.edu. Technology assistance is available through the IT Support Center 24 hours a day.